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Smart Forms – when you need more than just a contact form

By EDGARROJAS

Forms & Data Collection / Contact Forms

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Smart Forms – when you need more than just a contact form Review - In-Depth Analysis

Create calculators, quotes, registrations, and order forms easily with the most advanced form builder. Smart Forms allows you to build responsive forms without coding.

Performance Overview

WPS Score

6.88/10

User Rating

4.6/5 (based on 220+ reviews)

Active Installations

5,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5.7 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Smart Forms is an advanced form builder that allows you to create calculators, quotes, registrations, and order forms effortlessly. With a user-friendly interface, you can design beautiful forms without needing any programming skills.

This plugin supports complex calculations and conditional logic, enabling you to show or hide fields based on user input. You can also customize email notifications for form submissions, ensuring the right information reaches the right people.

Smart Forms is responsive and works well on any device. You can easily add forms to your posts or pages using shortcodes. For those who want more control, there are options to add custom CSS or JavaScript.

Comparing to Alternatives

Smart Forms is a versatile form builder with several comparable options available in the WordPress ecosystem.

Top alternatives

Strengths

Easy to use and flexible form system with conditional fields and payment options
Responsive design suitable for various devices
Strong support team that assists users effectively
Allows creation of multi-step forms to keep complex forms organized
Good for creating a variety of form types beyond simple contact forms

Weaknesses

Security vulnerabilities have been identified and fixed in past versions, indicating a history of risk
No clearly promoted paid version, limiting advanced feature access
Some users report delays in support response times
Limited customization options for certain design elements like button colors

User Sentiment Analysis

With a high rating of 4.5 out of 5 from 219 reviews, most users praise the plugin's flexibility and ease of use, though a small minority express concerns mainly unrelated to functionality.

Positive highlights

'Best form plugin at this time 2022' – Robert Toth
'Super easy & flexible form system with powerful features' – swimman13
'Great plugin for creating forms with helpful support' – marketingformybusiness
'Works pretty well and perfect for the job' – Delphijustin industries
'Kostengünstige Alternative with conditional logic and responsive forms' – wpeinstieg

Common complaints

Weaknesses

History of multiple medium to high severity security vulnerabilities
No paid version limits access to premium features
Support response can be slow at times
Limited design customization options

Who Should Use This?

Best for

Users seeking a flexible, easy-to-use form builder that supports conditional logic and payments without needing a paid upgrade.

Not ideal for

Those requiring the highest security standards or advanced premium features available only in paid versions, or users needing rapid support response times.

Pricing & Value

Free version includes

The free version offers a comprehensive set of features including conditional fields, multi-step forms, and payment options, suitable for most form-building needs.

Final Verdict

Smart Forms is a robust and flexible form builder that excels in ease of use and feature set for free users, making it a strong choice for many WordPress site owners. Its support for conditional logic and payments adds significant value without requiring a paid upgrade.

However, the plugin has a history of security vulnerabilities that have been addressed in updates, which may concern security-conscious users. Additionally, the lack of a clearly promoted pro version and occasional slow support response may limit its appeal for those needing advanced features or immediate assistance.

Other Notable Features

Here are a few other notable features of this free Smart Forms – when you need more than just a contact form plugin.

Form builder

Custom form

Contact form

Screenshots

FAQ

You can configure this in the form builder. Go to the email configuration screen (in the forms after submit tab->edit email) and add the email that you want to receive the form information in the field “Send email to”. For a video demostration pelase check the smart forms tutorials, specially this video: http://www.youtube.com/watch?v=kpRWqrYYPVY