Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Stopped working properly after upgrade
After update no more mails sent automatically after donation.
daktulus
January 29, 2026
|
1 reply
Great Tool
Great tool. Flexible in how you set it up. The support team was super responsive when I had a question.
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.
Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.
Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Stopped working properly after upgrade
After update no more mails sent automatically after donation.
daktulus
January 29, 2026
|
1 reply
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.
